{"id":5149,"date":"2023-01-17T12:52:07","date_gmt":"2023-01-17T10:52:07","guid":{"rendered":"https:\/\/360dental.ee\/?page_id=5149"},"modified":"2026-09-27T08:39:50","modified_gmt":"2026-09-27T06:39:50","slug":"information-for-patients","status":"publish","type":"page","link":"https:\/\/360dental.ee\/en\/for-patients\/information-for-patients\/","title":{"rendered":"Information for patients"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”default-inner-row-padding” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text]The exact working hours of 360 Dental depend on the doctors\u2019 schedules. You can ask our administrator about the doctors\u2019 availability Mon\u2013Sun from 10 to 21:00<\/p>\n
How to submit suggestions, complaints and thanks to 360 Dental O\u00dc<\/strong>:<\/h5>\n

Patients have the right to make suggestions and to express gratitude or dissatisfaction.
\nThese should be submitted to the manager of 360 Dental O\u00dc, Mart Luide, in a form that can be reproduced: on paper (ask the administrator for a form), via the website or by e-mail (martluide@hotmail.com). Complaints are answered within 30 days.
\nIf a claim cannot be resolved together with the manager, the patient can turn to the Quality of Care Commission.<\/p>\n

Questions concerning the Health Insurance Fund (length of waiting lists for children\u2019s treatment, benefits, etc.) should be addressed to the Estonian Health Insurance Fund:<\/p>\n